St. Charles, MO — P.A.C.E. Appliance Repair, a trusted name in home appliance repair services across St. Charles and surrounding Missouri communities, has announced a new referral-based partnership with Slyman Bros, the region's premier appliance store. This collaboration will provide a seamless experience for customers who either need their appliance repaired or replaced.
"This partnership is about building convenience," said Bobby Howard, owner of P.A.C.E. Appliance Repair. "Our customers often ask us where they should go when it's time to replace a unit. Now, we can confidently direct them to Slyman Bros, a family-run company with a reputation for service that matches our own."
Home appliances are central to our daily lives, even more than we might realize. Once they break, and they eventually do, the impact is both immediate and frustrating. According to the 2024 study by the Association of Home Appliance Manufacturers (AHAM), more than 35% of US households experience at least one major appliance malfunction per year.
To make matters worse, the appliances topping the list are refrigerators (which preserve our food), followed by washing machines and dishwashers. Researchers from IBISWorld estimate that the appliance repair industry in the US is worth north of $4.5 billion annually, with in-home services making up nearly 60% of all appliance repair jobs.
This growth is driven in part by consumers' option to extend the life of appliances, as well as rising replacement costs. In fact, over 70% of homeowners now attempt to repair first before considering a new purchase, which is both economically and ecologically sound.
This underscores the importance of smart referrals, which provide customers with a reliable path forward, whether the solution is repair or replacement of their non-functional appliance. Both P.A.C.E. Appliance Repair and Slyman Bros have the same customer-first approach, with the former building its name on honest diagnostics and transparent pricing.
Meanwhile, Slyman Bros has served the St. Louis metro area for generations, offering a wide range of top appliance brands, backed by expert guidance and experience. "We've worked hard to earn our customers' trust at every stage of the appliance life cycle," added Howard. "Now, when someone calls us and it's clear a repair isn't worth it, we can send them to a team that treats them just as well as we would."
The truth is that the appliance lifespan varies, and some models fail just a few years after purchase, leaving many consumers with a tough choice of whether to call a technician or head to the showroom. The new partnership, now in effect, aims to eliminate that dilemma by offering a simple, trusted referral system.
What does that really mean for the consumer: Well, the two companies will refer customers to each other based on need; P.A.C.E. Appliance Repair will send customers to Slyman Bros when a replacement is more cost-effective than a repair.
Likewise, Slyman Bros will direct their appliance buyers to P.A.C.E. Appliance Repair for future servicing needs, which ultimately keeps the customer's best interest in mind. The ultimate goal is to reduce stress caused by appliance malfunction, increase transparency, and save time for local homeowners.
People tend to spend hours researching whether to replace or repair their broken appliance, often without clear guidance. With P.A.C.E. Appliance Repair and Slyman Bros now working together to help the customers make the best decision, those uncertainties are finally removed.
For those who want to learn more about this strategic partnership, check out the P.A.C.E. Appliance Repair website.
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For more information about P.A.C.E. Appliance Repair, contact the company here:
P.A.C.E. Appliance Repair
Bobby Howard
(314) 708-6580
bobbyh@pace-appliancerepair.com
323 Droste Rd, St Charles, MO 63301